California Residents

California Consumer Privacy Act

If you are a California resident, the information below also applies to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act of 2018 (“CCPA”).

Categories of Personal Information Carts City has collected from or about its Guests in the preceding 12 months

  • Identifiers (e.g. name, mailing address, email address, phone number, credit/debit card number)
  • Characteristics of protected classifications (e.g. gender, age)
  • Commercial information (e.g. products or services purchased, purchase history)
  • Internet or other electronic network activity (e.g. browse or search history)
  • Geolocation data (e.g. latitude or longitude)
  • Audio, electronic, visual, or similar information (e.g. recording of Guest service calls)
  • Inferences drawn from any of the above (e.g. preferences or characteristics)

Categories of Sources from which Carts City has Collected Personal Information about Guests (for more information, see the How is Your Information Collected section of this privacy policy).

  • Consumer Directly (e.g. Carts City.com, Mobile)
  • Advertising Networks (e.g. Google)
  • Data analytics providers (e.g. data brokers)
  • Government Entities (e.g. IRS)
  • Social networks (e.g. Twitter, Facebook)

Business or Commercial purposes for which Carts City has collected or sold Personal Information about Guests in the preceding 12 months (for more information, see the How is Your Information Used section of this privacy policy).

  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
  • Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
  • Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Undertaking internal research for technological development and demonstration; and
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

Categories of Personal Information Carts City has sold about Guests in the preceding 12 months

Categories of Personal Information sold

  • Internet or other electronic network activity (e.g. “cookies” or other tracking tags)

Categories of Third Parties to Whom Personal Information was Sold

  • Advertising Networks

Carts City does not knowingly sell the Personal Information of Minors Under the age of 16.

Categories of Personal Information Carts City has Disclosed for a Business Purpose and Categories of Third Parties to whom Personal Information has disclosed for a Business Purpose in the Preceding 12 Months

Categories of Personal Information Carts City has disclosed for a business purpose

  • Identifiers (e.g. name, mailing address, email address, phone number, credit/debit card number)
  • Characteristics of protected classifications (e.g. gender, age)
  • Commercial information (e.g. products or services purchased, purchase history)
  • Internet or other electronic network activity (e.g. browse or search history)

Categories of third parties to whom Personal Information has been disclosed for a business purpose

  • Advertising Networks (e.g. Google)
  • Customer Service (e.g. faxed image)
  • Data Analytics Providers (e.g. data brokers)
  • Legal & Risk (e.g. claims)
  • Order Fulfillment (e.g. Carts City Sellers, carrier services)
  • Technology (e.g. website accessibility)

Non-Discrimination

Carts City will not discriminate against you because you exercise your rights. For example, Carts City will not deny you goods or services or charge you a different price or rate for goods or services if you make an access, deletion, or do not sell request.

You Have the Following rights under the CCPA –

  • Right to request Carts City disclose Personal Information, or Categories of Personal Information, it collects, uses, discloses, and sells
  • Right to request Carts City delete Personal Information we have collected from you
  • Right to request Carts City opt you out of the sale of your Personal Information

Process Used to Verify an Access and/or Deletion Request

If you are a Carts City Guest, you will be required to submit 4 pieces of information including your name, address, email, and phone number. Carts City will use this information to search our systems and determine if we have information about you. If we are able to locate information about you, we will fulfill your Access and/or your Deletion request. If we are not able to match all 4 pieces of information you submit, we may provide you with a report that includes the categories of personal information we collect, use, disclose, and sell.

  • If you have a Carts City.com account, your Access report will be placed in your account once it is ready. You will need to sign into your account to view your report.
  • If you do not have a Carts City.com account, you will receive two emails when your Access report is ready. These emails will be sent to the email address you provided at the time you submitted your request. One email will contain a link to your report and a second email will contain a password needed to access the report.

If you are an Authorized Agent, you will be required to submit your name, address, email, and phone number as well as the name, address, email and phone number of the Guest you are making a request on behalf of. Carts City will use the Guest’s information to search our systems and determine if we have information about the Guest. If we are able to locate information about the Guest we will fulfill the Access and/or Deletion request. As an Authorized Agent you will receive an email confirming that we have received the request along with a second email asking you to fill out a certification form confirming your information and certifying you have the right to make this request on behalf of the Guest. Once the report is ready, it will be sent to the email or physical address you have given us, depending on the delivery method you choose.

How to Submit a Verifiable Request (Requests can be made no more than twice in a 12-month period)

California Shine the Light

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to Carts City Corporation, Attn: California Shine the Light Inquiry, P.O. Box 9350 Minneapolis, MN 55440. Please allow 30 days for a response.

If you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to our website or other online services. Note that fulfillment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been re-posted by another user). To request removal of content or information, please call Guest Relations at +1 (310) 869-1414.

How Do You Contact Carts City?

Mail:

Carts City

1800 Century Park E STE 600

Los Angeles, CA 90067

Phone:

+1 (310) 869-1414

 

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